Galaxy j7 cant download apps

Go to your application manager and locate the Play store. Once here, clear the cached data then force stop the application and restart the application as normal. If you are still experiencing problems, please provide more information about your device. This would include your model number, current android version, and if you are on a public or private WiFi network.

This may assist the community and us in better determining what you are experiencing, so that we may provide better solutions. I'm experiencing this same problem. My note 7 worked fine on the same WiFi network a few hours ago. I traded my note 7 in for this j7 yesterday. I tried installing some apps on the WiFi network at the the tmobile store with no luck and I assumed it would work at home.

On my home WiFi, still no luck downloading apps, they queue up and sit forever, as soon as i turn off WiFi they download immediately.

This is an odd problem to have. Have you tried the steps provided by SamsungJuan given earlier in the thread? I am having the same issue, even though it used to download apps like nothing, and now apps are stuck on "waiting to download" and they never do. Have tried everything that was mentioned, even clearing data and cache and still have the same issue, what else is there to try? I really need to download an app, and just can't.

I am having the same issue. Just got a new J7, and it is taking forever to download apps, sometimes fails all together. This is with a strong wifi connection. Have you taken any of the steps previously provided? Please let the Community know if you expereince any improvement or changes after taking any of those steps.

This will help the Community to better determine the best ways to assist you. This has happened to me as well. Ncmomma Constellation. But no apps. Galaxy store works fine, but I have many purchase apps linked to the play store and I can't use them. Just spent three hours trying every option I cold find on the web before resetting and now that's failed! Just about ready to trash this phone and never buy samsung again. This is basic functionality!

Very frustrated with the phone. And of course I cant download any app. What is going on? I really need help here. My phone is the J7 Ncmomma Constellation. All forum topics Previous Topic Next Topic. Juanisimo Red Giant.